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How to create an help center website with Notion

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Tommy

Final result

After following this quick guide you will get a website that looks like this

Why you should create an help center for your company

  1. An help center let new users discover your product features
  1. Decrease support requests, make it easier for experienced users to solve their problems without having to rely on live chat
  1. More organic traffic from Google, your users will find you help articles while searching how to accomplish something

Why use Notion to manage your help center

There are a lot of ways to manage your websites content, i personally think that Notion is one of the best for many reasons
  1. Best writing experience on the web
  1. Rich collection of blocks and text customization, you can use callouts, tables, colored text, change your text layouts and a lot of features other tools don’t have
  1. Make it easier for other team members to write new articles. If you already use Notion for internal docs why not use it for public facing websites too?

How to create an help center website

  1. Sign up to Notaku
  1. Create new website
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  1. Clone the Notion template
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  1. Make page public and copy the Notion url
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  1. Customize with your logo, custom domain and more
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Help center website features

  • Search bar with very fast search UX
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  • Customize logo, background color, font, links, footer
  • Dark mode
  • Reactions on articles pages
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How is content managed in Notion

Notaku help center websites work with any Notion page structure.
The default template groups articles in databases you can add a description to. These databases will be shown as cards with an icon and a description.

How to sync your website with Notion

Notaku has a sync now button you can use to trigger a resync with Notion
Notaku also copies your Notion data every hour if you have a subscription
Notaku websites need a resync because the data is stored on Notaku database, this way your website is more reliable and has much faster loading times
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Embedding your help center website with a widget

Notaku let you embed your help center website into your site with a script tag.
Simply copy and paste the script HTML into your website code and it will show a button on the right you can click to open up a sidebar with your help articles.
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Some other cool little things about Notaku πŸ™‚

  1. Your websites tab icons will use the Notion pages icons
  1. Social media cards are automatically generated with your title, page icon and date
  1. You can migrate existing websites redirecting old paths to new ones
  1. Notaku makes other little tools like Notion icons generator and Notion image links
  1. Images are zoomed in when clicked (like in Medium)
  1. You can get 1 month free tweeting about Notaku! :)

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